A RAG AI agent that admits what it does not know
Queries the company knowledge, answers with sources, admits when it lacks enough information and hands off to a person.
Who we are and how we work
Neterius is a small engineering team that builds custom software, integrations and AI agents. You work with the same people from diagnosis through support, with no sales layer in between, in your time zone.
What we do and what we do not
The second matters as much as the first: knowing what we do not do saves you a conversation and saves us a project we could not sustain.
What we do
- Custom software when the process does not fit an off-the-shelf tool
- Integrations between ERP, CRM and in-house systems, with real error handling
- Web applications with users, permissions and data that changes
- AI agents that are bounded, evaluated and hand off to a person
- Technical SEO audits with prioritised fixes and optional implementation
- Corporate sites built to collect enquiries
What we do not do
- Guarantee rankings on Google, or timelines to reach them
- Buy links or take part in site networks
- Promise that an AI agent never gets anything wrong
- Publish client work without authorisation and traceable metrics
- Run a 24/7 managed security operation: we do not have that team
- Compete on price for template sites: others do that better and cheaper
How we work
Five phases, each with its own deliverable
You can stop at the end of any of them and keep what was delivered. The code, the documentation and the access are yours from the first one.
- Written, accepted scope before the first line of code
- Code and infrastructure ownership for the client
- Meetings within US business hours
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Diagnosis
We walk the process with the people who run it, not only with those who describe it. That is where the edge cases surface — and edge cases sink projects.
You receive: A read of the case, the risks and the engagement that fits.
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Written scope
What gets built, what stays out and how it will be accepted. Dates are committed per phase, never for the whole before diagnosis.
You receive: Scope document with phases, dates and acceptance criteria.
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Implementation
Reviewable increments. Each phase ends in an environment you can use, not in a recorded demo.
You receive: A deployed, working phase.
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Validation
Tested against the agreed criteria, error paths and data migration included.
You receive: Executed tests, fixed issues and migrated data.
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Support
Handover of the repository, documentation and access, with a handover session. Ongoing support is agreed separately and in writing.
You receive: Repository, documentation and a support agreement if there is one.
Engagements
How to hire us
Pricing is quoted per case. We do not publish rates for custom projects because scope changes them entirely.
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Technical assessment
- Who it is for
- You already have an application, a site or a process with problems.
- What you get
- Prioritised findings, risks and a proposal for the next phase.
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Bounded integration or automation
- Who it is for
- You have specific systems and a well-defined process.
- What you get
- Implemented flow, documentation, tests and agreed support.
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AI pilot
- Who it is for
- You can define a task and provide useful information.
- What you get
- A bounded agent, an evaluation and a recommendation.
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Custom project
- Who it is for
- You need several capabilities or a system of your own.
- What you get
- Discovery, phased scope and agreed deliverables.
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SEO audit with optional implementation
- Who it is for
- You have a site and need the technical problems fixed.
- What you get
- Report, remediation plan and validation per contract.
Identity
Who you are dealing with
We publish only verifiable details. If something is missing here it is because it is not confirmed yet, not because it is being withheld.
| Neterius identity details | |
|---|---|
| Name | Neterius |
| Country the team operates from | Chile |
| Time zone | America/Santiago |
| Contact email | fernando.romero20@gmail.com |
| Working languages | Spanish and English |
Evidence
What we can show you
Internal demos built by Neterius and labelled as such. Client projects are under NDA and we do not publish them without permission.
ERP–CRM sync: what happens when the API fails
A flow with fictional data showing a successful sync, an API failure and the recovery of the affected record.
Technical fix of neterius.com
Canonicals, hreflang, sitemap and performance documented step by step. We publish the method, not ranking results.
What working with us looks like
How does a project start?
With a 30-minute conversation and, if the case warrants it, an assessment. The written scope comes out of that. Nothing is invoiced before that scope is accepted.
What is communication like during the project?
A direct channel with the person building it, not with an account manager. Reviewable progress at the end of each phase, and a heads-up the moment something changes the scope or the date — not at the end.
What hours are meetings held?
Within US and Latin American business hours. If the published window does not fit yours, we say so before starting rather than promising availability we could not sustain.
What happens to support after delivery?
It is defined by contract: fixes, monitoring, response times and who to write to. Without a support agreement, delivery closes with the documentation and the handover, and you can maintain it yourself or hire whoever you prefer.
Shall we talk about your case?
Describe the problem in two lines. We reply with a read of the case and the engagement that fits.